textDebit™ is an SMS based payment authorisation service, using standard mobile phones, that enables customers to make bill payments quickly and efficiently. Payments can be made per billing cycle in response to supplier initiated demands or initiated on an ad hoc basis by the customer.
textRead is a meter reading service that enables customers to submit their meter readings, using standard text messaging. The service supports inbound, customer initiated, readings and outbound, campaign initiated' readings.
textRequest is a 'customer initiated' information request service, using standard text messaging, that enables customers to request data, such as mini-statements and account balances, trigger events, relay information to agents and opt-in to new services
textAlert is a two-way alert service, using standard mobile phones, that enables customers to receive alerts for unusual events on their account, loyalty offers, marketing, and general service information.
Telrock's Mobile Internet solutions extend the capability of Telrock's text-based services by allowing customers to carry out account application (credit card or loan) and account management functions (view statements, transfer money, submit meter readings), securely, via their mobile phone internet facility.
Telrock's mobile solutions are powered by a range of core product components which manage customer interaction through text and the mobile internet and enable secure integration with 3rd party systems. Whilst the packaged products described above cater for the majority of client requirements, Telrock's component driven solutions can be tailored to meet specific mobile requirements.